LantarenVenster is accessible to people in wheelchairs and with other mobility impairments.

All cinema rooms are accessible to disabled visitors. The entrances to rooms 1 and 2 are on the ground floor, and the lift to rooms 3, 4, 5 and 6 is located in the corridor (on the water side) behind the disabled toilet. In the cinema rooms, three seats are always reserved for wheelchairs. These seats are located at the front of the room in the first row. To make your visit as pleasant as possible, please send an email to info@lantarenvenster.nl stating the date, time and film or performance you wish to attend.

You can reserve a wheelchair prior to your visit, at the LV ticket office. Please send an email to kassa@lantarenvenster.nl stating the date and time of your visit.

On the Wilhelminapier, there are a number of designated parking spaces for holders of a European disabled parking card:

• eight general disabled parking spaces on Otto Reuchlinweg, near Prinsendam (behind Nieuwe Luxor)
• one general disabled parking space on Otto Reuchlinweg, near Westerdam
• two general disabled parking spaces on Wilhelminakade, near Hotel New York/Wold Port Center

Theater Rotterdam has wheelchair-accessible seating in all auditoriums. Please call the theatre box office to reserve these special wheelchair seats. TR can be reached by telephone at 010-41 18 110 from Monday to Saturday between 2:00 p.m. and 5:00 p.m. On the evening of the performance, we will accompany you to your seat via the lift and assist you as needed.

Assistance dogs are welcome. Please contact the TR box office in advance to let them know that you will be attending the opening night with an assistance dog.

A breastfeeding space is available on request at the location. Please contact the volunteers at our information desk.

There are parking spaces for people with disabilities on Karel Doormanstraat. You can find more information about the parking spaces around the TR on the website of the Gemeente Rotterdam 

The New Institute is accessible with an assistance, care or guide dog that is supervised by its owner.

Depending on the current exhibition programme, visitors to the Nieuwe Instituut can sometimes be confronted with large amounts of information in texts and images, accompanied by lights, sounds, vivid images and smells. Visitors can ask our hospitality team members for an up-to-date estimation of potential triggers.

Nieuwe Instituut has a disabled parking space. You can also consult the City of Rotterdam website for an overview of parking locations reserved for wheelchair users.